Joel Postman is the principal of Socialized, a consultancy that helps companies make effective use of social media in corporate communications, marketing, and public relations. His background includes a decade of Fortune 500 corporate communications leadership, four years as the speechwriter to the CEO of Sun Microsystems, and experience in print and broadcast news. He is currently working on a book, titled SocialCorp: Social Media Goes Corporate, to be published in November.
Read more articles by Joel at TalentZoo.com under Very Public Relations.
Posts Tagged Strategy
Internet Marketing: Strategy, Implementation and Practice
Posted by Jon in Internet Marketing on January 20, 2010
Product Description
The Internet has revolutionised marketing practice, connecting potential customers to businesses in a way never before possible. Today, with online audiences spending more time using price comparison sites, search engines and social networks, this text explains how marketers can find new and engaging ways of getting their message across. Now in its fourth edition, Internet Marketing provides comprehensive, practical guidance on how companies can get the most out of the web to meet their marketing goals. Edited by Dave Chaffey, one of Europe’s top thinkers in this area, Internet Marketing links marketing theory with case studies on cutting edge companies such as Dell, eBay and Facebook, to help students to understand digital marketing in the real world. In this major update, you will learn best practice in applying digital media channels such as affiliate marketing, online PR and search engine marketing, with each chapter containing a new ‘Digital Marketing in Practice’ interview. This text comes with a wealth of online resources to be found at www.pearsoned.co.uk/chaffey with links to video material on YouTube and FT.com. The site also comes with multiple choice questions for every chapter and annotated weblinks, providing a rich learning experience. “Chaffey builds upon what is already the ‘first stop’ for anyone wanting to get to grips with Internet and Digital marketing. Using a systematic approach, introducing strategy, implementation and then practical examples, this edition provides an essential roadmap of the issues and opportunities of this rapidly evolving discipline.” Ian Harris, Digital Marketer (BSc, PhD) “Dave Chaffey succeeds, where most marketing texts fail, in producing a book which is as relevant to marketing managers as it is to marketing students. The content is up-to-date, interesting, and easy to read, making it very accessible. Dave Chaffey is in a unique position to write this book, having established himself as a leading UK internet consultant, blogger and author.” Dr Ruth Rettie Senior Lecturer, Kingston University “He has done it again! His book is excellent, not only for me, but first of all for my students on nearly every level for learning the basics about Internet Marketing. His book is relevant all over the world. Dave Chaffey is a master at making a difficult topic easy and very interesting. So thank you!” Dr Ellen Hertzberg Hedmark University College, Norway and Bangkok University, Graduate School, Thailand “Dave Chaffey writes absolutely the best textbooks I have ever read on this topic. His publications and website represent for me a very valuable professional support tool and a true benchmark on cutting edge e-marketing innovation. Dave is really paving the way to the future of the e-marketing body of knowledge. Prof. Ivo Pezzuto, Principal Management Consultant and Senior Professor of Marketing and Strategy Swiss Management Center
Internet Marketing: Strategy, Implementation and Practice
Posted by Jon in Internet Marketing on January 18, 2010
Product Description
The Internet has revolutionised marketing practice, connecting potential customers to businesses in a way never before possible. Today, with online audiences spending more time using price comparison sites, search engines and social networks, this text explains how marketers can find new and engaging ways of getting their message across. Now in its fourth edition, Internet Marketing provides comprehensive, practical guidance on how companies can get the most out of the web to meet their marketing goals. Edited by Dave Chaffey, one of Europe’s top thinkers in this area, Internet Marketing links marketing theory with case studies on cutting edge companies such as Dell, eBay and Facebook, to help students to understand digital marketing in the real world. In this major update, you will learn best practice in applying digital media channels such as affiliate marketing, online PR and search engine marketing, with each chapter containing a new ‘Digital Marketing in Practice’ interview. This text comes with a wealth of online resources to be found at www.pearsoned.co.uk/chaffey with links to video material on YouTube and FT.com. The site also comes with multiple choice questions for every chapter and annotated weblinks, providing a rich learning experience. “Chaffey builds upon what is already the ‘first stop’ for anyone wanting to get to grips with Internet and Digital marketing. Using a systematic approach, introducing strategy, implementation and then practical examples, this edition provides an essential roadmap of the issues and opportunities of this rapidly evolving discipline.” Ian Harris, Digital Marketer (BSc, PhD) “Dave Chaffey succeeds, where most marketing texts fail, in producing a book which is as relevant to marketing managers as it is to marketing students. The content is up-to-date, interesting, and easy to read, making it very accessible. Dave Chaffey is in a unique position to write this book, having established himself as a leading UK internet consultant, blogger and author.” Dr Ruth Rettie Senior Lecturer, Kingston University “He has done it again! His book is excellent, not only for me, but first of all for my students on nearly every level for learning the basics about Internet Marketing. His book is relevant all over the world. Dave Chaffey is a master at making a difficult topic easy and very interesting. So thank you!” Dr Ellen Hertzberg Hedmark University College, Norway and Bangkok University, Graduate School, Thailand “Dave Chaffey writes absolutely the best textbooks I have ever read on this topic. His publications and website represent for me a very valuable professional support tool and a true benchmark on cutting edge e-marketing innovation. Dave is really paving the way to the future of the e-marketing body of knowledge. Prof. Ivo Pezzuto, Principal Management Consultant and Senior Professor of Marketing and Strategy Swiss Management Center
Internet Marketing: Strategy, Implementation and Practice
Posted by Jon in Internet Marketing on January 17, 2010
Product Description
The Internet has revolutionised marketing practice, connecting potential customers to businesses in a way never before possible. Today, with online audiences spending more time using price comparison sites, search engines and social networks, this text explains how marketers can find new and engaging ways of getting their message across. Now in its fourth edition, Internet Marketing provides comprehensive, practical guidance on how companies can get the most out of the web to meet their marketing goals. Edited by Dave Chaffey, one of Europe’s top thinkers in this area, Internet Marketing links marketing theory with case studies on cutting edge companies such as Dell, eBay and Facebook, to help students to understand digital marketing in the real world. In this major update, you will learn best practice in applying digital media channels such as affiliate marketing, online PR and search engine marketing, with each chapter containing a new ‘Digital Marketing in Practice’ interview. This text comes with a wealth of online resources to be found at www.pearsoned.co.uk/chaffey with links to video material on YouTube and FT.com. The site also comes with multiple choice questions for every chapter and annotated weblinks, providing a rich learning experience. “Chaffey builds upon what is already the ‘first stop’ for anyone wanting to get to grips with Internet and Digital marketing. Using a systematic approach, introducing strategy, implementation and then practical examples, this edition provides an essential roadmap of the issues and opportunities of this rapidly evolving discipline.” Ian Harris, Digital Marketer (BSc, PhD) “Dave Chaffey succeeds, where most marketing texts fail, in producing a book which is as relevant to marketing managers as it is to marketing students. The content is up-to-date, interesting, and easy to read, making it very accessible. Dave Chaffey is in a unique position to write this book, having established himself as a leading UK internet consultant, blogger and author.” Dr Ruth Rettie Senior Lecturer, Kingston University “He has done it again! His book is excellent, not only for me, but first of all for my students on nearly every level for learning the basics about Internet Marketing. His book is relevant all over the world. Dave Chaffey is a master at making a difficult topic easy and very interesting. So thank you!” Dr Ellen Hertzberg Hedmark University College, Norway and Bangkok University, Graduate School, Thailand “Dave Chaffey writes absolutely the best textbooks I have ever read on this topic. His publications and website represent for me a very valuable professional support tool and a true benchmark on cutting edge e-marketing innovation. Dave is really paving the way to the future of the e-marketing body of knowledge. Prof. Ivo Pezzuto, Principal Management Consultant and Senior Professor of Marketing and Strategy Swiss Management Center
Internet Marketing: Strategy, Implementation and Practice
Posted by Jon in Internet Marketing on January 13, 2010
Product Description
The Internet has revolutionised marketing practice, connecting potential customers to businesses in a way never before possible. Today, with online audiences spending more time using price comparison sites, search engines and social networks, this text explains how marketers can find new and engaging ways of getting their message across. Now in its fourth edition, Internet Marketing provides comprehensive, practical guidance on how companies can get the most out of the web to meet their marketing goals. Edited by Dave Chaffey, one of Europe’s top thinkers in this area, Internet Marketing links marketing theory with case studies on cutting edge companies such as Dell, eBay and Facebook, to help students to understand digital marketing in the real world. In this major update, you will learn best practice in applying digital media channels such as affiliate marketing, online PR and search engine marketing, with each chapter containing a new ‘Digital Marketing in Practice’ interview. This text comes with a wealth of online resources to be found at www.pearsoned.co.uk/chaffey with links to video material on YouTube and FT.com. The site also comes with multiple choice questions for every chapter and annotated weblinks, providing a rich learning experience. “Chaffey builds upon what is already the ‘first stop’ for anyone wanting to get to grips with Internet and Digital marketing. Using a systematic approach, introducing strategy, implementation and then practical examples, this edition provides an essential roadmap of the issues and opportunities of this rapidly evolving discipline.” Ian Harris, Digital Marketer (BSc, PhD) “Dave Chaffey succeeds, where most marketing texts fail, in producing a book which is as relevant to marketing managers as it is to marketing students. The content is up-to-date, interesting, and easy to read, making it very accessible. Dave Chaffey is in a unique position to write this book, having established himself as a leading UK internet consultant, blogger and author.” Dr Ruth Rettie Senior Lecturer, Kingston University “He has done it again! His book is excellent, not only for me, but first of all for my students on nearly every level for learning the basics about Internet Marketing. His book is relevant all over the world. Dave Chaffey is a master at making a difficult topic easy and very interesting. So thank you!” Dr Ellen Hertzberg Hedmark University College, Norway and Bangkok University, Graduate School, Thailand “Dave Chaffey writes absolutely the best textbooks I have ever read on this topic. His publications and website represent for me a very valuable professional support tool and a true benchmark on cutting edge e-marketing innovation. Dave is really paving the way to the future of the e-marketing body of knowledge. Prof. Ivo Pezzuto, Principal Management Consultant and Senior Professor of Marketing and Strategy Swiss Management Center
Internet Marketing: Strategy, Implementation and Practice
Posted by Jon in Internet Marketing on January 13, 2010
Product Description
The Internet has revolutionised marketing practice, connecting potential customers to businesses in a way never before possible. Today, with online audiences spending more time using price comparison sites, search engines and social networks, this text explains how marketers can find new and engaging ways of getting their message across. Now in its fourth edition, Internet Marketing provides comprehensive, practical guidance on how companies can get the most out of the web to meet their marketing goals. Edited by Dave Chaffey, one of Europe’s top thinkers in this area, Internet Marketing links marketing theory with case studies on cutting edge companies such as Dell, eBay and Facebook, to help students to understand digital marketing in the real world. In this major update, you will learn best practice in applying digital media channels such as affiliate marketing, online PR and search engine marketing, with each chapter containing a new ‘Digital Marketing in Practice’ interview. This text comes with a wealth of online resources to be found at www.pearsoned.co.uk/chaffey with links to video material on YouTube and FT.com. The site also comes with multiple choice questions for every chapter and annotated weblinks, providing a rich learning experience. “Chaffey builds upon what is already the ‘first stop’ for anyone wanting to get to grips with Internet and Digital marketing. Using a systematic approach, introducing strategy, implementation and then practical examples, this edition provides an essential roadmap of the issues and opportunities of this rapidly evolving discipline.” Ian Harris, Digital Marketer (BSc, PhD) “Dave Chaffey succeeds, where most marketing texts fail, in producing a book which is as relevant to marketing managers as it is to marketing students. The content is up-to-date, interesting, and easy to read, making it very accessible. Dave Chaffey is in a unique position to write this book, having established himself as a leading UK internet consultant, blogger and author.” Dr Ruth Rettie Senior Lecturer, Kingston University “He has done it again! His book is excellent, not only for me, but first of all for my students on nearly every level for learning the basics about Internet Marketing. His book is relevant all over the world. Dave Chaffey is a master at making a difficult topic easy and very interesting. So thank you!” Dr Ellen Hertzberg Hedmark University College, Norway and Bangkok University, Graduate School, Thailand “Dave Chaffey writes absolutely the best textbooks I have ever read on this topic. His publications and website represent for me a very valuable professional support tool and a true benchmark on cutting edge e-marketing innovation. Dave is really paving the way to the future of the e-marketing body of knowledge. Prof. Ivo Pezzuto, Principal Management Consultant and Senior Professor of Marketing and Strategy Swiss Management Center
Internet Marketing: Strategy, Implementation and Practice
Posted by Jon in Internet Marketing on December 14, 2009
Product Description
The Internet has revolutionised marketing practice, connecting potential customers to businesses in a way never before possible. Today, with online audiences spending more time using price comparison sites, search engines and social networks, this text explains how marketers can find new and engaging ways of getting their message across. Now in its fourth edition, Internet Marketing provides comprehensive, practical guidance on how companies can get the most out of the web to meet their marketing goals. Edited by Dave Chaffey, one of Europe’s top thinkers in this area, Internet Marketing links marketing theory with case studies on cutting edge companies such as Dell, eBay and Facebook, to help students to understand digital marketing in the real world. In this major update, you will learn best practice in applying digital media channels such as affiliate marketing, online PR and search engine marketing, with each chapter containing a new ‘Digital Marketing in Practice’ interview. This text comes with a wealth of online resources to be found at www.pearsoned.co.uk/chaffey with links to video material on YouTube and FT.com. The site also comes with multiple choice questions for every chapter and annotated weblinks, providing a rich learning experience. “Chaffey builds upon what is already the ‘first stop’ for anyone wanting to get to grips with Internet and Digital marketing. Using a systematic approach, introducing strategy, implementation and then practical examples, this edition provides an essential roadmap of the issues and opportunities of this rapidly evolving discipline.” Ian Harris, Digital Marketer (BSc, PhD) “Dave Chaffey succeeds, where most marketing texts fail, in producing a book which is as relevant to marketing managers as it is to marketing students. The content is up-to-date, interesting, and easy to read, making it very accessible. Dave Chaffey is in a unique position to write this book, having established himself as a leading UK internet consultant, blogger and author.” Dr Ruth Rettie Senior Lecturer, Kingston University “He has done it again! His book is excellent, not only for me, but first of all for my students on nearly every level for learning the basics about Internet Marketing. His book is relevant all over the world. Dave Chaffey is a master at making a difficult topic easy and very interesting. So thank you!” Dr Ellen Hertzberg Hedmark University College, Norway and Bangkok University, Graduate School, Thailand “Dave Chaffey writes absolutely the best textbooks I have ever read on this topic. His publications and website represent for me a very valuable professional support tool and a true benchmark on cutting edge e-marketing innovation. Dave is really paving the way to the future of the e-marketing body of knowledge. Prof. Ivo Pezzuto, Principal Management Consultant and Senior Professor of Marketing and Strategy Swiss Management Center
Free Internet Marketing Strategy to Make Money #4
Posted by Jon in Internet Marketing on December 8, 2009
www.SixFigureBlessings.com Other terms for internet marketing are online marketing , eMarketing, web marketing. Internet marketing is marketing of services and products on the online internet. Search Engine Marketing and Internet Marketing are all about internet website promotion and advertising services. International Web marketing is marketing all over the internet nationally. Learn how to start and grow your online business. Turn a simple idea into big dollars. Marketing strategies …
Wordpress.com – Step-by-step speech on the strategy of blogging
I recently spoke on the effective use of blogging in 3 simple steps. For more information on making social media work for you, visit my company’s blog at missionmediausa.com Sorry for the shaky camerawork. Please post your comments below and share more tips you’ve picked up on blogging. … Wordpress blogging “internet marketing” “Jeff Underwood”
My Almost Free Twitter-based Corporate Social Media Strategy
Posted by Jon in WordPress Twitter on November 25, 2009
What if you could reach a few million people, improve customer support, tap into an incredible wealth of customer satisfaction data, protect and enhance your brand, and obtain some positive coverage, all for under $500? But wait, there’s more! Sounds like a late-night infomercial, but in fact, a minimal investment (mostly time) can help you establish a highly visible and rewarding social media outpost on Twitter.
If you’re trying to figure out how social media can be integrated into your corporate communications strategy, follow this simple program. Don’t hire expensive consultants, don’t spend millions of dollars on viral marketing programs, and don’t wait to be shown proven ROI for social media initiatives. Just roll up your sleeves, get on Twitter, be genuine, and actually respond to and assist consumers.
Of course there are other social networks and opportunities to use social media in your corporate communications initiatives, and Twitter hosts a relatively small audience, perhaps two million people. But online, two million people who are extremely well-versed in the use of social media tools can be a very influential audience. Their comments on your company, its willingness to engage with customers, and the quality of its customer support not only reach a potentially much larger audience, but once published, are on the web almost forever to be retrieved via a search on your company name. If those comments are negative, wouldn’t you like the opportunity to respond? And if they’re positive, wouldn’t you like to know that as well?
I’m sure you’ve heard it said hundreds of times, that there’s an online conversation going on about your company. And as much as this is a metaphorical conversation, it is also, in many social networks, forums and chat rooms, an actual conversation in which real people are sharing their experiences with your company.
I was inspired to write this piece as I watched this morning as a well known vehicle rental company come under attack on Twitter. A Twitter user with more than 1500 “friends” commented on a bad experience involving the company. Perhaps feeling that the company didn’t care about his plight, he invited other Twitter users to share their negative experiences with the company, and thus was born a groundswell of negativity. The company in question had no clear presence on Twitter, and did not get involved in the conversation. Here are a few of the comments:
“horrendous service…fails on many levels…poorly maintained trucks too.”
“I’m going to need a moving truck soon…maybe I should try another company this time around”
“abysmal customer service”
“I have had way too many problems with them – bad equipment, oversold equipment, etc.”
To get an idea whether your company is being talked about on Twitter, go to http://www.search.twitter.com, and enter your company name. You will be able to scan, in chronological order, user comments about your company. Whether these are largely negative, positive or neutral, each is an opportunity for you to weigh in, which is perfectly legitimate to do on Twitter. And you would be remiss not to.
It’s difficult for me to say that they “should” have been on Twitter, but I have to ask, why not? One company after another has been in the news as they have established a presence on Twitter and started engaging one-on-one with consumers. I am not exaggerating when I say the cost of being on Twitter is under $500. Twitter membership, even for corporations, is free, but I was allowing $500 to pay for the time to have someone in corporate communications sign up, create a simple graphics backdrop for the page, complete the very brief profile, and begin the conversation.
It’s not that hard to do. I recently wrote on my blog about the Seven Rules for Establishing a Corporate Presence on Twitter. These are very simple guidelines for branding your Twitter account and making it clear to consumers that it is an authorized company communications vehicle.
There are no barriers to Twitter entry. As I said, it costs nothing, and you do not need to create any content, but you do need to identify one or more company spokespeople who can be online periodically to respond to consumer inquiries, questions and concerns. Home Depot’s account is staffed by Sarah, a PR person who has agreed to “moonlight” on Twitter to respond to customer comments and issues. Comcast’s account is staffed by its “digital care” group, and jetBlue’s is managed by the company’s corporate communications team. Surely there are one or two people in your company who are social media savvy, and connected either to your communications or customer support organizations, who can spend 30-60 minutes a day engaging with consumers, solving problems, and improving the company’s reputation. Not doing so doesn’t seem very smart.
Implementing a Good Article Writing Strategy
Posted by Jon in Content Writing on November 24, 2009
Applying a good strategy is often the key behind many successful ventures. If you want to succeed in article writing, it is important to implement and carry out a successful article writing strategy.
First, remember that practice makes perfect. Pledge to write every day. Find some time in your schedule to write either for work or for pleasure. It’s important to practice letting your words flow on the page (or screen), so fit in practice time.
Then, as part of your article writing strategy, use a basic template when writing articles so that you do not miss any important components. Make sure you have a clear topic, a great title that describes that topic, an introduction to the article that sets up the information, the content of the article that gives the information, and if you are writing for web publishing, include the important keywords in your article.
Before you begin writing, jot down a few simple notes or any thoughts before you start your article. Is there an anecdote you think fits in with the topic? What kind of factual information do you want to include in the body of the article and where can you find this specific information? How do you want to end the article? These notes will create a good framework in your mind as you write.
Writers can often get discouraged when feel they are writing too slowly. One article writing strategy is to proofread your work once you’ve completed the first draft of your article, not while writing. Proofreading your uncompleted work will only slow down your process so save the editing for the end.
Another tool in your article writing strategy toolkit is to sprinkle examples in your article. When you’re writing on a complicated subject, it can help to explain your topic using examples.
Would you like to get more information on Article Writing Strategies? Visit us online at Article Directory Online or Article Fan to get more related articles or tips.
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